Privacy Policy

Introduction

Mayorana ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website mayorana.ch (the "Service").

Information We Collect

Information You Provide

• Contact information (name, email address, company name)
• Messages and communications you send through our contact forms
• Service preferences and inquiries

Automatically Collected Information

• Usage data and analytics (via Plausible Analytics - privacy-focused, no personal data)
• Browser type and version
• Device information and IP address (anonymized)
• Pages visited and time spent on our website

How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you information about our services (only if you opt-in)
• Analyze website usage to enhance user experience
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our website (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights (GDPR)

If you are a resident of the European Economic Area, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Cookies and Tracking

We use minimal tracking technologies:

• Plausible Analytics: Privacy-focused analytics that doesn't use cookies or collect personal data
• Essential cookies for website functionality
• Theme preferences (light/dark mode)

We do not use advertising cookies or third-party tracking systems.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Contact form submissions are typically retained for 2 years unless you request earlier deletion.

Third-Party Services

Our website may contain links to third-party services:

• api0.ai (our own service)
• Social media platforms (LinkedIn, GitHub)
• WhatsApp (for contact)

These services have their own privacy policies, and we are not responsible for their practices.

International Data Transfers

As we are based in Switzerland, your data is primarily processed within Switzerland and the European Economic Area. Any international transfers comply with applicable data protection laws and appropriate safeguards.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: